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Motor Claims Handler, Hybrid

Manpower Ireland
Closing date
14 Feb 2023

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Job Type

Insurance Claims Handler - Motor insurance, HYBRID - 3 days from home

An Amazing opportunity to join one of the most well-established broker companies in Ireland and their Claims Team. Motor insurance claims handler is a customer claims focused role. Great location, Luas and bus stop at the premises also free employees car park.

What we offer:

  • Bonus
  • Great pension package
  • 50% off car and home insurance (upon completion of probation period).
  • €70 monthly lunch allowance
  • €180 Wellness Wallet - can be used towards gym membership, dental, etc.
  • Financial support to towards CPD.


  • Manage the first notification of loss to determine correct area for handling.
  • Handling all motor damage claims from notification through to closure within agreed authority limits and service standards, to obtain optimum settlement for the company and customer.
  • Handling all incoming telephone and written communication from customers
  • Provision of excellent claims customer service to customers.
  • Ensuring that critical detail is captured at all stages of the claim, as comprehensively and accurately as possible
  • Establish and maintain adequate claims reserves
  • Provide technical advice to customers
  • Ensure personal understanding of regulatory framework and compliance with regulatory standards for claims handling
  • Reflect the Claims Department strategy of the customer centric approach
  • Actively participate in training and identifying training needs for team
  • Effective handling of claims, ensuring optimum settlement for company and customer.
  • Effective management of service providers on individual claims: Loss Adjusters; Motor Assessors; Solicitors etc.
  • Demonstrate innovation, create and support innovation culture within team, look at alternative processes or procedures which can create improved customer service, effectiveness or efficiency.

What we need:

  • Good communication and decision-making skills with the ability to work in a team.
  • Ability to provide excellent service to all customers and meet deadlines as required.
  • Excellent keyboard skills and proficient in Microsoft Word, Excel and Outlook.
  • Self-motivated with the ability to work on your own initiative and a desire to develop knowledge and experience.
  • Insurance experience, CIP, APA qualifications desirable or in process completing the Insurance exams.


Please note: due to current time constraints and travel restrictions, only candidates located in Ireland with full rights to work will be considered for this position.

Contact me for more details on [email protected] or 01-6455218

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