E-Commerce Executive

Up to EUR31000.00 per annum
27 Jan 2023
24 Feb 2023
Belinda Neary
Job Type

E-Commerce Executive-Dublin-Hybrid Role

Our client is a well-established travel, tourism and events company based in Dublin. They offer a large range of inbound travel solutions and group tours along with high-end conferences and events.

What's on offer?

  • Strong salary with generous bonus scheme
  • Excellent Learning and Training opportunities
  • Hybrid/blended working option available
  • Pension & healthcare contribution
  • Employee Assistance Programme

The Ideal Candidate:
If you have the following skills, you will be a great fit for the role, and we want to hear from you:

  • 1-2 years' experience in an E-Commerce, Digital Marketing or Technical Support role
  • Knowledge of ecommerce systems especially content management & reservations platforms.
  • Previous travel industry experience is desirable.
  • Experience working with a CRM system is required.
  • Proficiency in using online marketing tools and methods.
  • Excellent working knowledge of MS Office

Duties & Responsibilities:

  • Maintaining, promoting, and managing online booking capabilities
  • Investigating and responding to any/all client queries around e-commerce systems
  • Working with new & existing clients to ensure an excellent user-experience
  • Reviewing, assessing and implementing SLA contracts and agreements
  • Providing technical support to both internal & external stakeholders
  • Managing operation of the ticketing system
  • Creating & communicating best practice procedures for optimised use of the system
  • Driving increased online usage and engagement for all digital platforms across both internal and external stakeholders.
  • Ensuring the delivery and quality of content available via digital platforms
  • Managing regular online highlights, promotions, and rankings reviews
  • Creating strategic online partnerships to help deliver the objectives of the online team.