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E-Commerce Executive

Employer
Manpower Ireland
Location
Dublin
Salary
EUR30000 - EUR35000 per annum
Closing date
20 Apr 2023

View more

Sector
Marketing and PR, Sales
Job Type
Permanent
Hours
Full-time

 

E-Commerce Executive-Dublin
Our client is a well-established office supply company based in Dublin. They offer a large range of inbound stationary, packaging and office solutions with a well-established Irish customer base.

What's on offer?

  • Generous salary and excellent bonus opportunities
  • Internal career progression
  • Excellent Learning and Training opportunities

The Ideal Candidate:
If you have the following skills, you will be a great fit for the role, and we want to hear from you:

  • Do you have 1-2 years' experience in an E-Commerce, Digital Marketing or Technical Support role?
  • Do you have excellent knowledge of ecommerce systems especially content management & customer support?
  • Experience working with a CRM system is required.
  • Ideally you will be proficient in using online marketing tools and methods.
  • Excellent working knowledge of MS Office is essential

 

Duties & Responsibilities:

  • Maintaining, promoting, and managing online booking capabilities
  • Investigating and responding to any/all client queries around e-commerce systems
  • Working with new & existing clients to ensure an excellent user-experience
  • Reviewing, assessing and implementing SLA contracts and agreements
  • Providing technical support to both internal & external stakeholders
  • Managing operation of the ticketing system
  • Creating & communicating best practice procedures for optimised use of the system
  • Driving increased online usage and engagement for all digital platforms across both internal and external stakeholders.
  • Ensuring the delivery and quality of content available via digital platforms
  • Managing regular online highlights, promotions, and rankings reviews
  • Creating strategic online partnerships to help deliver the objectives of the online team.

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