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Customer Support & Sales Specialist, Galway

Employer
Manpower Ireland
Location
Galway
Salary
Up to EUR31000.00 per annum + VHI, pension
Closing date
24 Apr 2023

 

Customer Support/ Sales Specialist, Galway
Permanent, Full time
Salary: €31k

Our client a well-established Irish company based in Galway is seeking a Customer support/ Sales Specialist to join their team.
Our client is one of the top industrial distribution companies in Europe, providing thousands of products to customers worldwide.

What do we offer:

  • Pension
  • VHI Health Care
  • Hybrid after probation

 

The role:

  • Build and maintain strong relationships with both new and existing customers.
  • Handle customer orders and inquiries, and ensure they are processed efficiently through phone and email.
  • Identify opportunities to increase sales by suggesting complementary or upgraded products that match customers' needs.
  • Educate customers on the technical advantages of our products to help them make informed decisions.
  • Collaborate with external sales colleagues to deliver outstanding customer service.
  • Record and escalate customer issues or trends using appropriate communication channels.
  • Keep abreast of product knowledge and updates to deliver accurate and reliable information to customers.
  • Generate weekly and monthly reports using SAP to monitor performance and identify areas for improvement.

 

Requirements:

  • Previous experience in a comparable role is required.
  • Technical and/or production experience is highly desirable.
  • Ability to understand customer requirements and capitalize on sales opportunities.
  • Comfortable discussing the benefits and features of our products with customers.
  • Excellent communication, organizational, and administrative skills.
  • Openness to embrace new ideas and initiatives as they arise.
  • Passionate about providing exceptional customer service.


If you are passionate about customer service and would like to work with a dynamic and growing company, then this could be the perfect job for you.

Interested? Apply now! For more details contact [email protected] or call me on 01-6455218

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