Scheduling Coordinator

Location
Meath
Salary
EUR20 - EUR22 per hour
Posted
22 May 2023
Closes
19 Jun 2023
Ref
BBBH5858
Contact
Zaharia Ahmed
Job Type
Contract
Hours
Full-time

Scheduling Coordinator

Entity Agilent Technologies -Ireland CSO
Function Scheduling Coordinator / Administration / Customer Service
Family Service Delivery / Administration / Customer Service
Reporting to Enterprise Scheduling Supervisor
Based on-site Dunboyne, Co Meath.

Description Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables. applications and expertise. Agilent enables customers to gain the answers and insights they seek so they can do what they do best: improve the world around us.
Agilent is collaborating with leading biopharmaceuticals located in Cork and is hiring for the integral and dynamic role of on-site Enterprise Scheduling Coordinator (ESC).

Objectives: The main objectives of this position are to:

  • Represent Agilent Technologies delivering high levels of customer satisfaction in a dynamic, fast passed pharmaceutical site. Effective planning and scheduling of engineers for onsite maintenance activities.
  • Manage and update scheduled services plan, ensuring successful completion of services, and responding to breakdown repair requests. Work in partnership with customer(s) internal & third-party vendors.
  • Effectively manage contractual response times, minimizing rescheduling and delivering services within satisfactory timelines. Build successful customer relationships, prioritizing customer requirements and keeping customer informed of any scheduling changes.


Responsibilities: Responsibilities of the ESC are:

  • To act as first point of contact for contract queries.
  • Daily management of workload; organizing service visits in accordance with site schedule, necessary for the successful completion of the service.
  • Daily administrative duties such as quotation requests, raising purchase orders and reconciling costs.
  • Taking a high number of internal and external phone calls and emails, while working to agreed service levels.
  • Customer asset management, ensuring inventories are accurate.
  • Monitoring performance metrics ensuring maintenance and repair requests are completed within timeframe agreed with customer.
  • Schedule inductions and manage vendor documentation in accordance with customer requirements.
  • Proactive monitoring of schedule adherence to planned preventative maintenance.
  • Attend customer meetings.


Core Skills Requirements:

  • Ability to be a key team player, take ownership and help your colleagues with a positive attitude.
  • Ability to manage sudden changes in priorities.
  • Strong planning, organizational and time management skills.
  • Ability to handle customer and vendor requests via telephone, email, web.
  • Proficiency in Microsoft Office.
  • Knowledge of planning and administrative tools is preferable.
  • Excellent communication skills - verbal, written & listening.
  • Proven fluency in English (verbal & written).
  • Science qualification advantageous.


Why should you work here?
Our employees enjoy a substantial experience that includes competitive salaries and bonuses, opportunities for equity ownership, and a robust employment package that promotes well-being across all aspects of their lives.

Apply today or contact myself at [email protected] for further information.

Apply for Scheduling Coordinator

Already uploaded your CV? Sign in to apply instantly

Apply

Upload from your computer

Or import from cloud storage

Your CV must be a .doc, .pdf, .docx, .rtf, and no bigger than 1MB


4000 characters left

Marketing Communication

We would like to send you electronic communications regarding employment related opportunities, services and information that we consider suitable for you.

I would like to receive communications.

I would like you to share my personal data with other Companies within the ManpowerGroup.

You will receive an email containing the responses you have provided today with a link that will allow you to update your consent preferences at any time in the future. You can view a list of ManpowerGroup companies by clicking here.


When you apply for a job we will send your application to the named recruiter, who may contact you. By applying for a job listed on manpower.ie you agree to our terms and conditions and privacy policy. You should never be required to provide bank account details. If you are, please email us.

Similar jobs

Similar jobs