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Full Time Vehicle Administrator

Employer
Undisclosed Company
Location
Kidlington, Oxfordshire
Salary
Negotiable
Closing date
29 Jun 2023

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Manpower Recruitment are recruiting for a Full Time, Permanent Vehicle for an Established business in Begbroke, Oxford.

Hours will be 9am-5pm, Monday to Friday with some Saturdays, so will need some flexibility.

***Driving Licence desirable but not essential.

Main Responsibilities:

    Be solely responsible for all quotingBe solely responsible for all quote conversions to confirmations with a view to maximising fleet utilisation at all timesRespond to all customer enquiries relating to hire arrangementsManage pre-hire debtors, taking deposit and balance payments in a timely mannerInputting driver's details, chasing where necessary prior to rental start datesEnsure all information is recorded and updated correctly within ProhireAllocation of check-outs and check-ins to delivery drivers and Get HireManage the email inbox, tag and file emails in correctly labelled foldersPerform check-outs and check-ins where necessary, ensuring that all damage is recorded correctly in order to avoid potential disputes with hirersBe the face of the company, always deal with customer in a polite, friendly and professional manner

Key Performance Indicators (KPI's):

    Ensure all quote requests are responded to within 2 working days but preferably within 1 working dayEnsure all quote confirmations are responded to within 2 working days but preferably within 1 working dayEnsure all customer enquiries are responded to within 2 working days but preferably within 1 working dayEnsure all deposit payments are taken within 3 working days of the confirmation dateEnsure all final balance payments are taken within 24-72 hours of the rental start timeEnsure driver's details are chased if not submitted by the hirer at least 72 hours before the rental start time

Benifits

  • 31 Days Annual Leave
  • Pension Scheme for all employees

If interested or want to apply, please get in contact with a Manpower Representative.

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