Business Process Analyst

Job Title: Business Process Analyst
Location: Kerry
Job Type: Permanent

Our client is a leading organisation in Ireland, providing cutting-edge technology solutions with a broadly diversified product portfolio. They are committed to delivering exceptional customer service and are dedicated to innovation, collaboration, and excellence. As a company, they value integrity, accountability, and teamwork.

Role & Responsibilities:
As a Business Process Analyst, you will enhance our business processes by leading the development and implementation of process management skills across the company through coaching, training, and information events. You'll collaborate with process owners and experts to design target processes, supporting business departments in analysing, introducing, and adapting processes to meet their needs.
Your role includes driving process optimisation by identifying areas for improvement and supporting continuous improvement initiatives (CIP). You will document and monitor processes to ensure clarity and consistency, manage the Business Process Management (BPM) system, and analyse process effectiveness in terms of time, cost, and quality.
Additionally, you'll support cross-plant standardisation and harmonisation of processes, advise on key process metrics, and ensure compliance with process management standards. You'll also be responsible for maintaining process integrity across the organisation and performing other related duties as assigned.

Required Skills: To be successful in this role, you should possess the following skills:

• Process Methodologies Knowledge: Strong understanding of various process methodologies.
• Process Analysis: Ability to analyse and evaluate business processes effectively.
• Process Mapping: Proficiency in creating process maps and visualising workflows.
• Business Continuity: Capability to juggle priorities and ensure business continuity.
• Documentation Skills: Excellent skills in documenting processes and maintaining accurate records.
• System Integration Knowledge: Appreciation of how systems integrate and interact within complex IT landscapes.
• Communication Skills: Strong verbal and written communication abilities, confident appearance, and ability to engage cross-functional teams.
• Teamwork: Demonstrated ability to work flexibly and effectively in a team environment.
• Process Management Software: Experience with process charting or process management tools.
• Service Orientation: Strong service mentality and customer-focused approach.
• Problem-Solving: Good problem-solving skills and independent, systematic working style.
• Process Optimisation: Experience in optimising processes and implementing continuous improvement initiatives.
• Standardisation and Harmonisation: Ability to support cross-plant standardisation and harmonisation of processes.
• Analytic Skills: Ability to analyse process effectiveness with respect to time, cost, and quality.
• Training and Coaching: Capability to coach and train others in process management skills.

Qualifications & Competencies:

• A 3rd level qualification in Business Information Systems, Computer Science, or a related field, or equivalent relevant experience.
• Professional experience in a similar position.

Benefits: We value our employees and offer a comprehensive benefits package, including:

• Pension scheme
• Training and development opportunities
• Subsidised canteen
• Retailer discounts
• Travel opportunities
• Sports and social club
• Cycle to work scheme
• Flexitime work schedule

If you are interested in this role or would like to discuss it further, please call Nidhi at +353 1 645 5244 or email nidhi.tripathi@experis.ie.

Candidates must have a valid visa to work in Ireland (Stamp 1G/Stamp 4/EU Passport).