Job description
Administrator Automotive
Full Time Permanent Automotive trade
Dublin 22
Our client is a one stop parts shop for well-known branded products in the motor trade. They supply these products with the highest levels of service. Based in Dublin 15 they are looking for an experienced Warranty & Service administrator to join their team.
What's on offer:
Competitive base salary Performance bonus
Pension scheme
22 days paid leave.
Employee Discount Scheme
Employee Assistance Programme
Manufacturer Training
The Ideal Candidate:
Be Highly flexible & organised
advanced clear administrative skills
Knowledge and experience of Dealer Management Systems experience
Kerridge CDK an advantage
3+ years' experience as a Service warranty administrator
Duties & responsibilities:
Work closely with the Warranty Manager to ensure all warranty claims are processed accurately and within required timelines.
Manage and process warranty claims for multiple locations, including both company-owned and dealer sites.
Ensure all claim documentation complies with brand and manufacturer requirements.
Respond to customer requests by verifying vehicle warranty status.
Maintain detailed records of claims submitted and reimbursements received.
Review and interpret warranty literature, ensuring relevant updates and requirements are communicated across the team.
Prepare for and support all warranty audit processes.
Support the Service department with general administration tasks, including invoicing and other duties as needed.
Provide cover for service reception when required.
Collaborate with other internal departments such as Sales, Parts, and Warranty to ensure smooth operational flow.
If you meet the qualifications for this position and have worked as a Service warranty administrator, we would love to hear from you. please submit your CV to [email protected]. Or call me on 01-6455210
