Job description
Job Title: Education Advisor-Hybrid
Location: South Dublin
Salary: Up to €40,000 DOE
I am currently recruiting an Education Advisor to join a busy team in a leading Professional services company in South Dublin. As part of this role, you will offer guidance and provide information & excellent customer service by phone & email with existing and prospective students, support with exams and graduations.
What's on Offer:
- Competitive Salary-40k DOE
- Hybrid Working-2 days a week in the office
- Company Pension
- Training & Progression opportunities
The Ideal Candidate:
- Do you have 3+ years' experience in training/programme co-ordination?
- Excellent Customer Service & Attention to Detail are required
- Experience working with an Education/Course provider is extremely desirable
- Essential IT Skills including MS Office & CRM systems
- Ability to take initiative, manage varied tasks and excel in a fast-paced environment is needed
- Candidates should be focused, responsible and capable of making effective decisions
The role:
- Provide Advice & Customer service to new & existing students over the phone and by email
- Effectively co-ordinate exams & graduations for students
- Keep accurate and up to date student records at all times
- Work with Academic partners & Senior stakeholders professionally and promptly
- Support Marketing & Course Instructors by reviewing documents, brochures and exams
- Organise & facilitate revision sessions, exams & graduation ceremonies
If you are an experienced Programme Co-Ordinator or Learning Advisor looking to progress with a growing course provider, we would love to hear from you. Please send your CV to me directly at [email protected].