Field Service Engineer

Posted 31 October 2024
Salary€40k - €50k
LocationSouth Dublin
Job type Permanent
DisciplineEngineering
ReferenceField Service Engineer

Job description

​Field Service Engineer

Our client, an IT, AV & Digital Signage company based in Dublin 22 are looking for Field Service Engineer to join their growing team.

What's on offer:

  • A competitive salary-up to 48k DOE

  • Proven Career Path

  • Training & Development opportunities

The Ideal Candidate:

  • Do you have experience/background in Managed Print Services?

  • Do you have a qualification in IT/Computer Science or relevant field?

  • Experience with Laserjet printers is extremely desirable

  • ITIL or ComptiA A+ Certifications are preferred.

  • A can-do attitude with a willingness to learn on the job is required

  • A full driver's license is essential to the role

The role:

  • Perform routine maintenance, firmware updates, and repairs on managed print devices to ensure high availability and reliability.

  • Identify and resolve hardware and software issues related to print devices and print management solutions.

  • Provide on-site technical support to clients, addressing and resolving any issues related to managed print services.

  • Conduct user training sessions to ensure clients are proficient in using their print solutions.

  • Maintain accurate records of installations, configurations, maintenance, and repairs.

  • Stay updated on the latest developments in managed print services, including new models, software updates, and best practices.

  • Share knowledge and provide technical guidance to team members and clients as needed.

  • Ensuring our team meets its First Time Fix KPI of 96%.

If you are an IT or Electrical Engineer with a background in Print Services, we would love to hear from you. Please send your CV to me directly at [email protected].