Office Manager

Office Manager - Logistics & Depot Support
Location: Dublin West
Full Time Permanent

Our client, a long-established logistics provider, is seeking an experienced Office Manager to oversee and coordinate the customer service and transport support functions in a busy depot environment. This role requires a strong people manager with a background in logistics, distribution, or freight forwarding, who can ensure efficient operations, high levels of customer satisfaction, and compliance with industry standards.
Our client has grown from freight forwarding and customs clearance into a leading provider of nationwide and UK distribution. The company operates a network of depots across Ireland and the UK, supported by industry-leading technology.

Key Responsibilities

• Manage and support the Customer Service and Transport Support teams, ensuring smooth day-to-day operations.
• Oversee depot office functions, ensuring compliance with legal, regulatory, and company standards.
• Act as the key link between the customer service team, transport operations, and senior management.
• Monitor performance metrics, drive continuous improvement, and ensure deadlines are consistently met.
• Handle escalated customer issues and ensure timely, effective resolution.
• Support transport scheduling, fleet compliance, and efficient routing.
• Prepare regular reports on office and operational performance.

Skills & Experience Required

• 3-5 years in an office management or operations management role within logistics, transport, or distribution.
• Strong leadership skills with proven experience managing teams.
• Excellent organisational, problem-solving, and decision-making abilities.
• Knowledge of compliance and regulations relevant to transport and logistics.
• Strong communication and interpersonal skills, able to work across departments
• A degree in Business Administration, Logistics, Supply Chain Management, or a related field is desirable.
• Proficiency with office and operational management systems.

The Ideal Candidate

• Comes from a logistics, freight, or distribution background.
• Enjoys leading and developing teams in a fast-paced depot setting.
• Can balance customer satisfaction with operational efficiency.
• Is proactive, detail-oriented, and confident liaising with both frontline staff and senior management.

If you believe you have the right skills and experience to succeed in this role, we'd love to hear from you. Please apply today by sending your CV to [email protected] or call me on 01-6455210