Job description
Operations Support Specialist
Galway Full-Time, Permanent
Our client is Ireland's largest independent furniture retailer, with a nationwide presence and a growing online business. Known for their dynamic and customer-focused approach, they are seeking an Operations Support Specialist to provide vital support to both Retail and Logistics Operations teams at their Head Office in Galway. This is a key role in a fast-paced, growing organisation, offering exposure to multiple areas of operations.
Duties and Responsibilities
Operational Support:
- Assist Retail and Logistics Operations Managers in implementing, monitoring, and improving operational processes.
- Identify process gaps and recommend efficiency improvements.
- Provide administrative support across operations and other departments.
- Serve as a point of contact for routine operational queries from retail or logistics teams.
Issue Resolution & Compliance:
- Investigate and escalate operational issues to the relevant managers.
- Monitor compliance with operational, health & safety, and store/warehouse standards.
- Support audit processes and adherence to company procedures.
Reporting & Analysis:
- Assist in compiling and analysing operational and sales data.
- Support performance tracking, issue identification, and process improvement initiatives.
- Prepare agendas, presentations, and documentation for meetings and site visits.
- Collate feedback and action points following meetings
- Handle sensitive information, such as staffing updates or HR-related communications, with discretion and professionalism.
The Ideal Candidate
- Highly organised with excellent attention to detail.
- Strong ability to prioritise and manage multiple tasks efficiently.
- Proficient in general computer skills; training provided for internal systems.
- Reliable, committed, and adaptable in a fast-paced environment.
- Excellent communication and interpersonal skills.
- Comfortable working independently and collaboratively across teams.
What's on Offer
- Competitive salary with bonus opportunities.
- Pension scheme and discounted healthcare options.
- Generous staff discounts and employee wellbeing initiatives.
- Career development and continuous professional development opportunities.
- Fun, high-energy, supportive work environment.
- Employee discount card and additional lifestyle benefits.
If you are organised, proactive, and ready to contribute to efficient operations in a growing company, we'd love to hear from you. Send your CV to [email protected]
