Trading Executive - FMCG

The Trading Executive is an important role in customer development with 4 main purposes:

1. Lead the customer administration relationship with the customer, providing efficient effective communication to their customers including new codes, line, pricing and resolving queries.

2. To ensure pricing is set up accurately with customers and any claims are eliminated.

3. Supports the customer team in the preparation of all internal administration, data analysis to understand trends and opportunities, monitoring of activities and any other customer specific requirements e.g. concessionaire reports.

4. Ensures that the overall team customer administration is supported by covering holidays, illness, and having central cross customer responsibilities e.g. monitoring category cost price changes.

Area

Responsibilities

Excellent Customer Administration

· Great customer relationship - efficient & effective communication

· New line forms preparation & communication

· Material code changes

· Management of Visual Aids ensuring they are available on time

· SAP Customer profiles

Accurate pricing

· Promotion proposal forms and submissions

· Bonus sheet and Accrual submissions

· Price file checking

· CDRs management

· Pricing accuracy

Great Customer Team Support

· Internal administration, data analysis and activity monitoring e.g. sales monitoring

· Retail price tracking

· Ad hoc requests to support Customer team on activation initiatives e.g. IC conference

· Preparation for trade presentations

· Competitor activity tracking

Overall Cover

· Retail price tracking

· Cost price changes tracking

· CD purchase orders

· Currency letters

Live the Unilever Values & Standards of Leadership

· Make a positive difference to every day to make your company a great place to work

· Represent the team at business updates

· Live the standards of leadership

· Prioritise personal development

Knowledge & Skills Required

· Excellent communication skills,

· Proficiency in Excel, PowerPoint and Word,

· Excellent numerical skills and financial awareness,

· Legal compliance understanding,

· Trade investment and pricing desirable

Measures of Success

· Customer/Channel USG

· Pricing accuracy

· Level of open claims

· Advantage group survey results (where applicable)

· Customer/Channel team feedback