Disability and the Guaranteed Interview Scheme

HMRC actively encourages applications from people with disabilities. Within your application you will be able to tell us about any support you would require in:

Two Ticks

  • Your application;
  • The online assessments;
  • The interview;
  • In the workplace if you are successful.

The information provided in your application will be treated in the strictest confidence and will only be considered to provide support during the recruitment process.

Adjustments to online assessments

If you have a documented medical condition or disability that may affect your performance in the online tests, you may be entitled to reasonable adjustments in accordance with the Equality Act 2010.

If you have a disability or sensory impairment that means it takes longer to access written text or onscreen information you can apply for a 25% adjustment to the online assessments within your application form by ticking a box. A 25% adjustment can be applied automatically to the online tests.

If you have a disability or sensory impairment and 25% additional time allowance is not sufficient, please contact us by email BEFORE you take the online tests so that we can arrange support.

Please email customerservice@hmrc.resourcing-support.co.uk as we would be delighted to provide support and will treat each request individually and on its own merits. Any requests for adjustments must be received by 23:59 on the 12th of December which is the closing date of the applications.

Other Adjustments

You are also able to provide us with requests for support at any any time in the process. However we would appreciate any requests being clearly detailed in your application so that we may arrange support as quickly as possible. For example, please tell us about any support you may require at your interview.

Guaranteed Interview Scheme

If you consider yourself to have a disability which has a long term and substantial effect you are able to apply under the Guaranteed Interview Scheme. This means that if you meet the minimum criteria for the campaign, we will guarantee you an invitation to interview. For this recruitment the criteria is meeting the minimum score in the online assessments. If you meet the minimum score in each of the four tests you will then be guaranteed an invitation to interview.

Please note if it is not viable for you to complete the online tests we will review and score the statement you provide in your application for Delivering at Pace. In order to progress under the Guaranteed Interview Scheme your statement would need to score 4 or more.

Paper applications will only be considered if you have a disability that prevents you from applying online. If this is the case, please email customerservice@hmrc.resourcing-support.co.uk as we would be delighted to provide support.

IMPORTANT NOTE: Any false declarations made in order to obtain an interview will lead to the withdrawal of your application or later dismissal.