A career at Openreach – help connect Britain for the future

We’re one of the world's biggest communications companies. It's our job to look after the network that connects tens of millions of homes and businesses across the UK. We do this on behalf of communications providers who deliver phone, internet, data and TV services to the nation. And we need the best people to help us do that.

Join the team in Leeds

Superfast Fibre Access brings an online experience like never before. And it's not just about speed. It's about different people being able to do their own thing online – all at the same time! Our FTTP network is already the UK’s largest, covering 345,00 premises, but we’re not stopping there, The plan is to reach 3 million homes and businesses by the end of 2020.  
This is where you come in.

What we’re looking for

We want to give customers the best possible service. So we need to recruit people with excellent relationship-building and communication skills, as well as positive and professional attitudes to getting results.  As a customer service advisor you’re responsible for getting our customers the help they need, when they need it the most.